diff --git a/.github/ISSUE_TEMPLATE/default.yml b/.github/ISSUE_TEMPLATE/default.yml index 2dff020..81bad47 100644 --- a/.github/ISSUE_TEMPLATE/default.yml +++ b/.github/ISSUE_TEMPLATE/default.yml @@ -33,6 +33,14 @@ body: attributes: value: | Usually these issues are not directly caused by Picocrypt's code. If you're on Windows, see [here](https://github.com/Picocrypt/Picocrypt/issues/91). If you're on Linux, install some packages and try again (see [here](https://github.com/Picocrypt/Picocrypt/tree/main/src#1-prerequisites)). Picocrypt only targets Windows 11, Ubuntu 24/Debian 12, and macOS 15 or later, so *do not create an issue if your OS is older than those; that is your problem, not mine*. If none of the points above help, create the issue and in a separate comment, provide details about the environment you're running in (like OS, DE, etc.). **Do not ping me initially.** Let the issue sit for at least *5 days* to allow other users to potentially help you resolve the issue. If after 5 days, you haven't figured things out, then you may ping me (@HACKERALERT). + - type: markdown + attributes: + value: | + ### Picocrypt is crashing + - type: markdown + attributes: + value: | + This is almost always caused by input/output files being in locations where you don't have the correct read/write permissions. Try working within your user/home folder only and copy to/from other places to see if that resolves the crash. If not, run Picocrypt from the command line (e.g. `Picocrypt.exe` or `./Picocrypt`) so you can read the crash message. If you still can't fix the crash, create an issue and ping me (@HACKERALERT). - type: markdown attributes: value: |