---
name: Support Request
about: Get help with jrnl
title: ''
labels: support
assignees: ''

---

## Support request

Hello! Thank you for reporting an issue!
If you would fill out the below points, that would make our process a whole lot easier!

* **Please tell us about your environment:**

  - Jrnl version: (run `jrnl -v`)
  - How you installed Jrnl

  - Operating system [MacOS, Linux, Windows?]

* **What are you trying to do?**

* **What have you tried?**

* **Other information** (e.g. detailed explanation, stacktraces, related issues, suggestions how to fix, links for us to have context, eg. stackoverflow, gitter, etc)